If you are dissatisfied with any product you order from us, please e-mail us at contact (at) yanaivan.com us for a Return Material Authorization (RMA) request within 10 business days. We will refund the cost of the product based on your original method of payment, less 10% restocking fee. (We are sorry about this fee, but unfortunately, some customers have abused our generous return policy.) Shipping costs are nonrefundable. We will ask you to pack your item carefully and include copies of all e-mail correspondence regarding the return as well as the packing slip.

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